PRIVACY & CONDITIONS
Privacy
Cookies
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These tools collect de-identified information (information that cannot be traced back to an individual) about visitors to our website. Examples of what the statistics provide are how many people visit different pages, how long the visit lasts, which websites the users come from and which browsers they use.
Google Analytics
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The data helps Touline Farm LLC set up remarketing, and also provides Touline Farm LLC with necessary figures on how we can improve www.toulinefarm.com and conduct strategic marketing.
Read more about how Google Analytics collects and processes data here. If you are wondering how Google Analytics helps us with targeted marketing, you can read more here.
Privacy
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To give you a good user experience in Touline Farm online store, we collect information about user patterns and personal data. On this page you will find all information about how we process this data and how you as a consumer can access, change or delete information about yourself.
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When you access the website/online store www.toulinefarm.com as a user, you accept the terms below. The content of the liability statement may change continuously. You should therefore read the statement the next time you visit the website/online store.
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Responsible
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Touline Farm LLC, through the CEO, is the data controller for the company's processing of personal data. Some of the tasks, not the responsibility, are delegated to internal and relevant persons and partners of Touline Farm LLC
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Copyright
The content on www.toulinefarm.com's websites is subject to copyright protection.
Disclaimer
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Touline Farm LLC continuously works to keep the content on the websites/online store as up-to-date and correct as possible. However, it may occur that some information may be incomplete, inaccurate or not up-to-date. Touline Farm LLC assumes no responsibility for any inaccuracies or omissions in the information. Any decision you make based on the information on www.toulinefarm.com's website/online store is at your own risk. Touline Farm LLC assumes no responsibility for loss or damage of any kind that may arise from the use of Touline Farm LLC's website/online store, or information found there.
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www.toulinefarm.com may contain links to other websites outside the control of Touline Farm LLC.
Touline Farm LLC provides such links to help visitors find more information within specific areas. Touline Farm LLC cannot guarantee that such linked information is correct, relevant, current or complete.
References to any commercial product, process or service, or the use of any industry, company or legal entity on any Touline Farm LLC website are intended solely for information and service to the website's visitors and do not imply any approval or recommendation or support or favoritism on the part of Touline Farm LLC. Touline Farm LLC cannot guarantee that the colors displayed on the website/online store are exactly the same as the colors that products, etc. have in reality. How the color is perceived is due to the settings in your computer.
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Personal information
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Touline Farm LLC collects information that you voluntarily provide to us when you use our services, e.g. when you register as a customer with Touline Farm LLC. The information you provide to us is necessary for us to be able to administer your customer relationship, and you cannot create an account without providing the following information:
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Contact information: name, surname, address, mobile phone number and email address and postal code
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Financial information: In order to process online payments, we collect bank details and transaction information. We do not store this information.
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Information collected from your device automatically:
Touline Farm LLC and our third-party solution providers may collect information from your device automatically in several different ways, including:
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From your browser or device: Certain information is collected by most browsers or automatically through your device, such as your IP address, device type, language, and which browser you are using. We use this information to ensure that our services are working properly and to understand user behavior on our sites. ​
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What do we use your personal data for?
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We will only process your personal information as described in these guidelines. We use the information collected to comply with the services you order from Touline Farm LLC. This includes handling your financial transactions and responding to inquiries to our customer service center. Some examples of how we use your information:
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To process your customer registration, set up and maintain your account
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To manage your order and the dispatch of products
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To be able to offer, maintain, improve and personalize content on the website/online store, as well as analyze segmented user behavior
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To know about your preferences and ensure that the content on our website/online store is displayed in a way that is adapted to your device
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To send you information about your account or to send you marketing communications about products we believe are relevant
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Google Analytics
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The data helps us set up remarketing, as well as gives us the necessary figures on how to improve our website and conduct strategic marketing. By using our website, you consent to the collection of non-identifiable data for analysis purposes.
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Content and services from external providers
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The website may use links to, and services from, external websites that are not owned or controlled by Touline Farm LLC. The company does not claim responsibility for the content, privacy policies or anything else related to these external sources.
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Facebook pixel
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To drive targeted marketing, we use Facebook Pixel. This tool collects information about visitors to our website. Examples of information are which pages have been visited or which actions have been taken. Read more about how Facebook Pixel collects and processes data here.
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How long do we keep your information?
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Touline Farm LLC will retain information that you have provided to us for as long as necessary for the purposes stated in the guidelines. Touline Farm LLC will delete the personal information when Touline Farm has handled your inquiry, fulfilled an agreement, or when Touline Farm LLC's legal obligation has been fulfilled, or when you withdraw your consent by contacting us as explained below.
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If you have not been a paying customer at Touline Farm LLC's in the last two years, all of your personal information registered with us will be deleted. Exceptions to deletion are for Touline Farm LLC to be able to fulfill legal obligations such as accounting reasons.
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Alternatively to deletion, Touline Farm LLC can remove identifying information from the personal data, so that the information can no longer be linked to you (anonymization). Touline Farm LLC can use such anonymous information in its experience archive and to prepare analyses and statistics, to adapt and develop TOuline Farm LLC's marketing and products in relation to consumers' wishes and needs.
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The personal information will be stored on Touline Farm LLC's own servers and with cloud service providers that support the United States Privacy Act of 1974. Touline Farm LLC will not transfer your personal information to other third parties unless you have consented to it.
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How to contact us
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Please contact us if you have any questions or comments about our privacy practices, data retention terms, or privacy statement. You can contact us in the following ways:
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Email: toulinefarm@gmail.com
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Here you will be able to get help to request access to, have access to, correct or delete personal data stored about you. You can also object to, request restriction of or withdraw consent to the processing of personal data.
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Your rights
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You can request information about the origin, scope and recipients of the stored data as well as the reason for its storage. You have the right to ask us to correct, complete or delete your personal data and transfer it to another organization. You have the right to request further information regarding the handling of your personal data. You also have the right to object to our processing of your data where we have requested consent to process information about you and the right to withdraw this consent. You have the right to submit a complaint to the supervisory authority, which is the Data Protection Authority.
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There are some exceptions to these rights. For example, in some cases we may deny you access to personal information if doing so would result in you gaining access to the personal information of another person, or if we are legally prevented from disclosing such information. In some cases, we may retain information even after you have withdrawn your consent.
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Do you have any questions?
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Don't hesitate to contact us. We answer questions and suggestions about products, recipes, health and the environment.
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You can reach Touline Farm LLC quickly via email or Facebook.
Conditions
Terms of sale and payment
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This purchase is governed by the following standard terms and conditions for consumer purchases of goods on www.toulinefarm.com. Consumer purchases over the internet are mainly regulated by the Contracts Act, the Consumer Protection Law, the Marketing Act, the Right of Withdrawal Act and the E-commerce Act, and these laws give consumers inalienable rights. The terms of the contract should not be understood as any limitation of the statutory rights, but set out the parties' most important rights and obligations for the transaction.
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The agreement
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The agreement between the buyer and the seller consists of the information the seller provides about the purchase in the ordering solution in the online store (including, among other things, information about the nature of the goods, quantity, quality, other properties, price and delivery terms), any direct correspondence between the parties (for example, e-mail) and these terms of sale.
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In the event of a conflict between the information provided by the seller regarding the purchase in the ordering solution in the online store, direct correspondence between the parties and the terms of the terms of sale, direct correspondence between the parties and the information provided in the ordering solution shall take precedence over the terms of sale, unless it conflicts with binding legislation.
The parties:
Seller
Company name: Touline Farm LLC
Email: toulinefarm@gmail.com
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Buyer is the person who places the order.
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Prices
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The prices, which are stated in USD in the online store, include VAT/ taxes and any customs duties.
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Information about the total costs the buyer must pay, including all taxes (value added tax, customs, and the like) and delivery costs (shipping, postage, invoice fees, packaging, etc.) as well as specification of the individual elements of the total price, is provided in the ordering solution before the order is placed.
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www.toulinefarm.com reserves the right to make corrections or corrections to any errors that may occur due to technical errors.
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Conclusion of agreement
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The agreement is binding on both parties when the buyer's order is received by the seller.
However, a party is not bound by the agreement if there has been a typing or typing error in the seller's offer in the ordering solution in the online store or in the buyer's order, and the other party realized or should have realized that there was such an error.
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Order confirmation
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Once the seller has received the buyer's order, the seller shall confirm the order without undue delay by sending an order confirmation to the buyer.
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It is recommended that the buyer check that the order confirmation matches the order with regard to quantity, item type, price, etc. If there is a discrepancy between the order and the order confirmation, the buyer should contact the seller as soon as possible.
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Payment
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The seller may demand payment for the item from the time it is sent from the seller to the buyer. Purchases at www.toulinefarm.com can be made with payment cards.
When paying, the seller may reserve the purchase price on the card at the time of ordering for up to 7 days from the order. When paying by credit card, the Act on Credit Purchases etc. will apply.
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Delivery and shipping
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Delivery of the goods from the seller to the buyer takes place in the manner, at the place and at the time specified in the ordering solution in the online store.
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We aim to ship the goods the next day (business days), and delivery takes place within 7 days of ordering. The goods are delivered to your nearest post office/post in store. Small packages are delivered to the mailbox.
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Fast delivery, however, requires that the shipping company adheres to their promised delivery time. Touline Farm LLC cannot be held responsible for delays at the shipping company. In cases of major delivery delays (several days) or non-delivery, Touline Farm LLC will of course send a new delivery at no extra cost.
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If the buyer does not pick up their order at the post office or a postal delivery point within the collection deadline, Touline Farm LLC will receive the package back.
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Orders containing pre-ordered items will be shipped together when the pre-ordered item(s) arrive in stock.
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The risk of the item
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The risk of the goods passes to the buyer when the goods have been taken over by the buyer in accordance with the agreement. If the delivery time has arrived and the buyer fails to take over a good that has been placed at his or her disposal in accordance with the agreement, the buyer still bears the risk of loss or damage due to the characteristics of the goods themselves.
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Right of withdrawal/ Refund:
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All sales through Touline Farm LLC/ www.toulinefarm.com are final at the time of purchase. No refunds will be given. Please contact Touline Farm for any issues regarding your product and we will do our best to accommodate your request.
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Cookies
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www.toulinefarm.com uses cookies for the purpose of optimizing the online store and its functionality, and thus making the visit as easy as possible for the buyer. The buyer can delete cookies from their computer at any time.
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Conflict resolution
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Purchases of goods on www.toulinefarm.com are subject to U.S. law. Any dispute will be settled in ordinary United States Courts. The parties shall attempt to resolve any disputes amicably.
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments